MS Dynamics CRM Implementation for Microsoft Outlook (dailybloger.com)
MS Dynamics CRM Implementation for Outlook is a job well done. Reason being, Outlook is something we all use to access our e-mails every day and customer service professionals who have to tend to their customers need access to Outlook constantly, along with Dynamics CRM as well which happens to be the software they work on. So an integration between these only proves beneficial and makes work easy which is not the case when both have to be used separately.